Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your use of AscendRN (the “Service”), operated by S&C Digital Management LLC (“we,” “us,” or “our”), a Kentucky limited liability company. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. The Service

AscendRN provides educational content for nurses, nursing students, and others interested in nursing topics. The Service includes lessons, practice questions, knowledge assessments, and related educational materials. The Service is intended for educational and informational purposes only.

The Service is not a substitute for professional medical advice, formal nursing education, clinical training, supervised practice, or licensed healthcare expertise. See our Medical Disclaimer for important limitations.

3. Account Eligibility and Responsibility

You must be at least 13 years old to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate registration information and to keep it current. You may not share your account, sell access, or impersonate another person.

4. Acceptable Use

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to the Service or its systems; (c) reverse engineer, scrape, or systematically harvest content from the Service; (d) submit content that is harmful, defamatory, infringing, or illegal; (e) interfere with the operation of the Service; (f) use automated tools to overload the Service or generate excessive AI-generated content requests; (g) republish, redistribute, or commercially exploit our content without written permission.

5. Subscriptions, Billing, and Cancellation

AscendRN offers a free tier and a paid subscription, AscendRN Premium. Premium is billed in advance at $19.99 per month or $149 per year, as selected at checkout. Prices are in U.S. dollars and do not include any taxes that may apply. The features included with each tier are described on our Pricing page.

Automatic renewal. Your Premium subscription renews automatically at the end of each billing period (monthly or annual, as selected), and your payment method will be charged the then-current price, unless you cancel before the renewal date. By subscribing, you authorize us and our payment processor to charge your payment method on a recurring basis until you cancel.

Payment processing. Payments are processed by Stripe, Inc. We do not collect or store your full payment card number. If a renewal charge fails, it may be retried; if payment remains unsuccessful, we may suspend or end your Premium access at the end of the paid period.

Cancellation. You may cancel at any time from your Settings page. Cancellation takes effect at the end of your current billing period: you keep full Premium access until then, and you will not be charged again. You may undo a cancellation from Settings at any time before the period ends. Cancelling Premium does not delete your account or your free-tier access.

Refunds.Refunds are governed by our Refund & Cancellation Policy, which is part of these Terms. In summary: if you are not satisfied with Premium, email admin@ascendrn.net within 7 days of your initial purchase for a full refund. After that window, charges are non-refundable and no partial refunds are given for unused time, except where required by law.

Price changes. We may change Premium pricing. If we do, we will notify you by email or in the Service at least 30 days before the change takes effect, and the new price will apply starting with your next renewal after that date. If you do not agree to a price change, you may cancel before it takes effect.

Changes to features. We may modify, suspend, or discontinue features (free or paid) at any time. We will provide reasonable notice for material changes affecting paid features. Institutional plans are governed by the separate signed agreement with the institution, which controls if it conflicts with this section.

6. Intellectual Property

All content in the Service, including text, graphics, code, design, and the AscendRN name and logo, is owned by S&C Digital Management LLC or licensed to us. You receive a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial educational purposes. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

7. AI-Generated Content

The Service uses artificial intelligence (provided by Anthropic and other vendors) to generate practice questions and certain educational content. AI-generated content may contain errors, inaccuracies, or outdated information. Do not rely on AI-generated content as a sole source of clinical or medical information. Always verify critical information against authoritative sources and current professional practice standards.

8. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that content is accurate or current.

The Service does not provide medical advice. See our Medical Disclaimer for additional terms.

9. Limitation of Liability

To the maximum extent permitted by law, S&C Digital Management LLC and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising from your use of or inability to use the Service. Our total aggregate liability for any claims arising from these Terms or the Service shall not exceed the greater of $100 USD or the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless S&C Digital Management LLC and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms, suspected fraudulent activity, legal compliance reasons, or in our reasonable discretion. You may terminate your account at any time by contacting us. Upon termination, your right to access the Service ends immediately, but provisions that by their nature should survive termination will continue to apply.

12. Changes to These Terms

We may update these Terms periodically. Material changes will be communicated via email or in-app notification. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. The “Effective” date at the top of this document indicates when the current version took effect.

13. Governing Law and Disputes

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of laws principles.

ARBITRATION:Any dispute arising from these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in Fayette County, Kentucky, or by remote proceedings at the parties' agreement. If the arbitration provision is held unenforceable, any litigation shall be filed exclusively in the state or federal courts located in Fayette County, Kentucky, and you consent to personal jurisdiction in those courts.

14. Class Action Waiver

You agree that disputes between you and AscendRN will be resolved on an individual basis only. You waive any right to participate in a class action, class arbitration, consolidated proceeding, or representative proceeding against AscendRN. This waiver applies whether the claim is brought in arbitration or in court. If this waiver is held unenforceable, the entire dispute resolution section is null and void, and disputes shall be resolved in court as described in §13.

15. Contact

For questions about these Terms, contact us at: admin@ascendrn.net

S&C Digital Management LLC
Kentucky, USA